This policy covers venturevd.com. Each Venture VD product may process different data and has a product-specific privacy notice presented during installation or in its marketplace listing.
Information we collect
We do not use advertising trackers, sell personal information, or train models on customer data. When you visit this site, our hosting provider may process standard request data such as your IP address, browser type, requested page, and request time for delivery, security, and reliability.
If you email us, we receive the address, name, message, and any information you choose to include. Please do not send credentials, access tokens, or sensitive personal information by email.
How we use information
We use website request data to operate, secure, diagnose, and improve the site. We use correspondence to answer questions, provide support, investigate security reports, and maintain a record of the conversation.
Service providers
This site is hosted by Vercel. Vercel may process website request data on our behalf. Email is handled by our email provider. We disclose information when required by law, to protect the service or its users, or as part of a business transaction subject to appropriate safeguards.
Retention and security
We keep correspondence only as long as reasonably needed for support, security, legal, and business records. Hosting logs are retained according to the provider configuration. We use reasonable administrative and technical safeguards, but no internet transmission or storage system is guaranteed to be completely secure.
Your choices
You may ask to access, correct, or delete personal information you sent directly to us, subject to legal exceptions. Depending on where you live, additional privacy rights may apply.
Children
This website and our business software are not directed to children under 13, and we do not knowingly collect their personal information.
Changes and contact
We may update this notice as our services change. The effective date above identifies the current version. Questions and privacy requests can be sent to support@venturevd.com.